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The Exchange TRX
Kuala Lumpur
Put what’s on at your mall first, the moment shoppers open the app.
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(Products) — 01 / 04 Mall App
← All productsMall App.
(01) What
Your mall in one app: directory, indoor map, promotions, events, rewards and membership.
(02) For whom
Mall owners and operators, from a single mall to a group of malls in one app.
(03) Track record
Building mall apps since 2012 for Sunway, Pavilion, The Gardens Mall, The Exchange TRX, Cheras LeisureMall, Megah Rise Mall and Keppel.
(Inside the app)
Screens from mall apps we built and still run
Home
Members’ exclusives
Pavilion Bukit Jalil
Kuala Lumpur
Give members offers they can’t get anywhere else.
Membership tiers
The Gardens Club
Kuala Lumpur
Give your best shoppers a tier to reach for.
AI trip planner
The Exchange TRX
Kuala Lumpur
Let an AI concierge plan every visit around your shops.
Way-finding
Pavilion Kuala Lumpur
Kuala Lumpur
Walk shoppers to any shop, with the route drawn on your indoor map.
Amenity booking
Sunway Malls
Sunway Velocity · Kuala Lumpur
Let shoppers book a stroller or wheelchair from their phone.
Promotions
Pavilion Damansara Heights
Kuala Lumpur
Put your next campaign in every shopper’s pocket.
Rewards
IKONIC
Ho Chi Minh City & Hanoi
Reward loyalty with points shoppers redeem in one tap.
Multi-mall
Sunway Malls
Malaysia
Run every mall in your group from one app.
Concierge & parking
The Exchange TRX
Kuala Lumpur
Put parking, valet and concierge one tap away.
Event RSVP
Sunway Malls
Sunway Pyramid · Selangor
Fill your mall events with in-app RSVPs.
Shop & earn
PLAYCE
Klang Valley & Penang
Turn every purchase into points, and points into e-cash vouchers.
Features
A starting point, not a fixed menu. Every app is built around its mall, and we’ll build any feature you need next, at launch or years after.
- 01DirectoryEvery shop, restaurant and service. Search by name, browse A–Z or by category, and see the floor.
- 02Indoor map & way-findingShops on an indoor map, with a walking route across floors and the time it takes.
- 03Promotions & eventsDeals, events and campaigns, kept fresh by the mall’s own marketing team.
- 04Membership & tiersA digital member card that tracks spend, renewal date and tier upgrades.
- 05Receipt submissionShoppers snap a receipt to earn points. At Pavilion, Roboreceipt reads and checks it automatically.
- 06Rewards & e-vouchersPoints, cash vouchers, birthday treats and a catalogue to redeem them.
- 07Concierge & parkingBook a wheelchair or stroller, check parking, find your car, or plan a visit with an AI trip planner.
- 08Quests & campaignsGamified missions with tokens, a leaderboard and a prize pool.
- 09Multi-mallOne app and one membership for a group of malls. Switch malls in a tap.
- 10CMS for your teamPublish banners, promotions, events, pop-ups and deep links, with a full history and one-click restore.
- +Whatever you need nextA new loyalty mechanic, a partner integration, a campaign idea. Tell us what your shoppers or team need and we’ll build it.
2012
First mall app · Sunway Pyramid
08
Mall apps live today
02
Countries · Malaysia and Vietnam
(How we work)
One senior team, from the first sketch to opening day — and for years after.
01
Design
We design around your mall: your brand, your tenants and your loyalty programme.
02
Build
iOS and Android apps, plus the web dashboard your marketing team uses every day.
03
Launch
Ready for opening day. The Pavilion Bukit Jalil and Pavilion Damansara Heights apps were live before their malls opened.
04
Run
Updates, new features and support after launch. Sunway has worked with us since 2012.