Software development company — Malaysia

Est. 2013

(Products) — 03 / 04 Way-Finding

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Way Finding.

App or no app.

(01) What

Indoor maps for your venue: every floor, a searchable directory and the route from A to B, on kiosks, phones and inside your app.

(02) For whom

Mall owners and operators, from one mall to a group. Hospitals, campuses and other big buildings too.

(03) Track record

Directory kiosks at Sunway Pyramid, Velocity, Carnival and Putra, and maps inside the Pavilion and IKONIC apps.

Three ways in

Not every visitor has your app. So the map goes where they are: on a kiosk in the mall, on their own phone with nothing to download, and inside your app.

  • Sunway Malls directory kiosks at Sunway Velocity
    Sunway Putra Mall kiosk screen
    Kiosk

    (01) Kiosk

    At the kiosk

    Touch-screen directories in the mall: the floor map, every shop and the way there. One kiosk system runs across a group’s malls.

    Live at · since 2022

    Sunway Pyramid · Sunway Velocity · Sunway Carnival · Sunway Putra

  • Phone · no download

    (02) Phone, no download

    On their phone

    Visitors scan a QR code and the map opens in the phone’s browser: car parks, clinics and departments, with nothing to install.

    Live at · since 2023

    Sunway Medical Centre

  • Pavilion Kuala Lumpur app drawing a route on the indoor map
    Inside your app

    (03) Inside your app

    Inside your app

    The map and directory built into your mall app, so shoppers can search a store, see it on the floor and follow the route.

    Live in

    Pavilion Kuala Lumpur · Pavilion Bukit Jalil · Pavilion Damansara Heights · IKONIC, Vietnam

    More on the Mall App ↗

(Inside the map)

Screens and kiosks from venues we map today

Route
Pavilion Kuala Lumpur app route drawn on the floor map with the walking time

Pavilion Kuala Lumpur

Kuala Lumpur · in-app

↗

Get every visitor from where they stand to the shop they want.

Kiosk screen
Sunway Putra Mall kiosk floor map with the level picker and A–Z directory

Sunway Putra Mall

Kuala Lumpur · kiosk

Put every floor and every shop on one kiosk screen.

Route · large screen
Sunway MyCampus map on a tablet routing to the library’s main entrance

Sunway MyCampus

Bandar Sunway · campus

Run the same map on any screen, big or small.

A Sunway Malls directory kiosk at Sunway Pyramid
Directory kiosk

Sunway Pyramid

Bandar Sunway · kiosk

Give visitors without your app a directory they can touch.

Store on the map
Pavilion Kuala Lumpur app showing a store on the floor map with its lot and hours

Pavilion Kuala Lumpur

Kuala Lumpur · in-app

↗

Show shoppers exactly where a shop is before they start walking.

Route across floors
Sunway MyCampus app telling the student to go one floor down

Sunway MyCampus

Bandar Sunway · campus app

Tell visitors which floor to take, so no one gets lost between levels.

Floor map
Pavilion Kuala Lumpur app 2D floor map with shops and entrances labelled

Pavilion Kuala Lumpur

Kuala Lumpur · in-app

↗

Show every floor of your mall as a map anyone can read.

The “Touch for directory” totem at Sunway Putra Mall
Directory kiosk

Sunway Putra Mall

Kuala Lumpur · kiosk

Let your kiosks play your campaigns between visitors.

Store list
Pavilion Kuala Lumpur app store list asking “Where are you headed?”

Pavilion Kuala Lumpur

Kuala Lumpur · in-app

↗

Put every shop in your mall one tap from a route.

Features

A starting point, not a fixed menu. Every map is built around its venue, and we’ll add whatever your visitors need next, at launch or years after.

  • 01Floor-by-floor mapEvery level as a clear 2D map, with a floor switcher and the shops, services, lifts and escalators on it.
  • 02Directory & searchSearch by name, browse A–Z or by category, and see the lot number and floor.
  • 03Step-by-step routesPick where you are and where you’re going. The route is drawn on the map, with the walking time.
  • 04Routes across floorsWhen the route changes level, the map tells visitors which floor to go to next.
  • 05Directory kiosksTouch-screen kiosks with the floor map, the directory and way-finding, where visitors walk in.
  • 06QR web, no downloadVisitors scan a QR code and the map opens in their phone’s browser. Nothing to install.
  • 07Car parksCar park levels on the map, and the car park as a destination.
  • 08Inside your appThe map and directory built into your mall app, a tap away from offers and rewards.
  • 09Several venues, one productOne kiosk system for a group’s malls, each with its own map and directory.
  • +Whatever you need nextA new kind of venue, a new screen, a new way in. Tell us where your visitors get lost and we’ll map it.

Beyond malls

Malls are most of our work, but a map helps anywhere visitors get lost. A hospital and a campus run on it today.

  • (Hospital)

    Sunway Medical Centre

    Patients and visitors scan a QR code and find car parks, doctors’ clinics and departments in the phone’s browser, with no app to download.

    Since 2023 · QR web, no download

  • (Campus)

    Sunway MyCampus

    Students find facilities and staff across a Sunway education campus, on a kiosk and in the MyCampus app. New students meet it at orientation.

    Since 2022 · kiosk and app

If people get lost in it, we can map it.

  • 2022

    Directory kiosks since · Sunway Malls

  • 07

    Malaysian malls · kiosks and apps

  • 02

    Countries · Malaysia and Vietnam

(How we work)

One senior team, from your floor plans to opening day — and every tenant change after.

  1. 01

    Map

    We turn your floor plans into a clean 2D map of every level, with each shop, clinic or room in its place.

  2. 02

    Build

    Kiosk, phone-browser and in-app versions of the same venue, designed around your brand.

  3. 03

    Launch

    We put the map live on your kiosks, on the web and in your app, ready for day one.

  4. 04

    Keep it current

    Tenants move and floors change. We keep the map and directory up to date after launch.