Points & vouchers
Bites
Village Grocer, B.I.G. & BSC · Malaysia
Reward every grocery run with points shoppers actually want to spend.
Points & vouchers↗
(Products) — 02 / 04 Retail App
← All productsRetail App.
(01) What
Your brand’s loyalty app: member card, points, rewards, vouchers and a store finder.
(02) For whom
F&B chains, grocers and retail brands, in one country or several.
(03) Track record
Building loyalty apps since 2020 for KOI Thé in Malaysia and Vietnam, The Food Merchant and Bites.
(Inside the app)
Screens from retail apps we built and still run
Points & vouchers
Store finder
KOI Thé Malaysia
Malaysia
Send customers to their nearest store, open and ready to order.
What’s new
yes I do!
The Food Merchant · Klang Valley
Tell every member about your new store the day it opens.
What’s new
Bites
Village Grocer, B.I.G. & BSC · Malaysia
Show members their points and vouchers the moment they open the app.
Member tiers
yes I do!
The Food Merchant · Klang Valley
Give members a reason to spend their way to the next tier.
Order & pickup
KOI Thé Vietnam
Vietnam
Make ordering the first thing customers see.
Features
A starting point, not a fixed menu. Every app is built around its brand, and we’ll build any feature you need next, at launch or years after.
- 01Member cardShow a QR code or barcode at the counter to earn points. No plastic card to carry.
- 02PointsKOI Leaves, yes I do! points or Bites points, with the balance, history and expiry dates.
- 03Rewards & e-vouchersRedeem points for free drinks, cash vouchers and merchandise, then use them in store.
- 04Member tiersTiers that upgrade with spend, each with its own benefits.
- 05Welcome & birthday rewardsA sign-up bonus, birthday treats and referral rewards.
- 06Mobile orderingOrder from the menu in the app, then collect in store.
- 07Menu & what’s newNew drinks, promotions and events, kept fresh by the brand’s own team.
- 08Store finderEvery outlet on a map, with opening hours and directions.
- 09One card, many brandsOne member card and one points balance across a group’s stores.
- +Whatever you need nextA new reward, a POS integration, a campaign idea. Tell us what your members or store teams need and we’ll build it.
2020
First retail app · KOI Thé Malaysia
04
Retail apps live today
02
Countries · Malaysia and Vietnam
120+
Stores where members use our apps
(How we work)
One senior team, from the first sketch to launch day — and for years after.
01
Design
We design around your brand: your menu, your stores and your loyalty programme.
02
Build
iOS and Android apps, published in the app stores under your own brand’s name.
03
Launch
Bring your members with you. KOI Thé Vietnam moved its KOIThélicious card members into the app.
04
Run
Updates, new features and support after launch. KOI Thé has worked with us since 2020.